Thank you for your recent purchase on Alfawesternwear.com. If you aren’t 100% satisfied with your purchase, we will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn).
Boots may be exchanged or credited only if the soles are unscratched, and the boots are in as-new condition. When trying on boots, be sure to walk only in carpeted areas until you are sure that your boots fit properly. Avoid any kind of hard flooring as it may scuff the soles of the boots.
As long as the item is not used and in good condition it can be returned for an exchange or store credit.
We do not offer refunds, only exchanges or store credit.
The address is:
4170 S Zapata Hwy suite 4
Laredo Tx 78046
Place a note inside the box/bag with your name and phone number please so we know who to contact.
The Customer is responsible for covering the shipping cost both ways.
Once the return is received our exchange department will reach out to you to help you throughout the process.
Unfortunately, we are not able to reimburse you for any costs you incur purchasing an item at Alfa Western Wear. *All items are FINAL SALE. *
If you have any questions regarding your order, please email [email protected]. You may also contact us by telephone: (956)426-5880/(956)220-2363
Hours of operation for our Customer Service Department: Mon-Fri. 10am – 7pm Central Time
Thank you for shopping at Alfa Western Wear!
